Custom and personalized items are made specifically for you and cannot be returned or exchanged.
Please review all personalization details (including spelling, initials, monograms, colors, and design selections) carefully before placing your order, as your item will be created exactly as submitted.
If your order arrives damaged, defective, or if we made an error in your personalization, please contact us within 7 days of delivery. We'll work with you to resolve the issue as quickly as possible.
If you have any questions before ordering, we're happy to help ensure your customization is exactly what you want.